OnlineJobs.ph Refund Policy (2026): Can Employers Get Their Money Back?

This page contains affiliate links. If you subscribe to OnlineJobs.ph through them, I may earn a commission at no extra cost to you.

You subscribed to OnlineJobs.ph, and now you’re wondering whether you can get your money back — maybe you hired faster than expected, maybe the timing was wrong, or maybe you just want to know the safety net before you pay. Here’s the plain answer, based on the platform’s own terms, from someone who lives in the Philippines where the platform is a household name.

Quick answer: yes. OnlineJobs.ph offers a money-back guarantee on your most recent subscription payment if you ask within about a month of paying (the terms say 31 days; the homepage says 30 — use 30 to be safe). It’s limited to one refund per customer, and you must cancel the recurring subscription yourself. Always check the current terms before you rely on this — policies change.

What the OnlineJobs.ph refund policy says

• Money-back guarantee: payments made within roughly the last 30–31 days can be refunded.
• Only the latest payment: older monthly payments aren’t refundable.
• One refund per customer: the guarantee is a one-time safety net, not something you can use every month.
• No refund if you break the rules: accounts banned for violating the terms aren’t eligible.

How to cancel your OnlineJobs.ph subscription (and why it matters)

This is the part that catches people. The terms put cancellation on you: it’s the subscriber’s responsibility to cancel their own recurring subscription. If you email to cancel and don’t get a confirmation, the terms say to assume it is not cancelled.

1. Log in to your employer account and cancel the recurring subscription from your account/billing settings (or the payment provider you used).
2. Save the confirmation — screenshot it.
3. If you also want a refund, contact OnlineJobs.ph support (support@onlinejobs.ph) within the refund window and say so explicitly.
4. You keep access until the end of the period you’ve paid for.

How to avoid needing a refund at all

Most employers don’t need the refund — they just need to use the month well. The strategy I recommend: prepare everything before you pay, then subscribe to Pro for one month, hire, and cancel.

• Before paying: use the free account to browse profiles and see the talent pool. Write your job post and test task in advance.
• Day 1 of Pro: post the job and message 15–25 shortlisted candidates.
• Week 2: interviews and a paid test task with your top 2–3.
• Week 3–4: hire, then cancel the subscription. You keep working with your VA directly — no ongoing platform fee, and no cut of their salary.

Details on plans: OnlineJobs.ph pricing: Free vs Pro vs Premium. And my step-by-step job-post guide means you won’t waste the month.

Is OnlineJobs.ph still worth it?

For a long-term, full-time hire, yes — you pay a flat monthly fee only while recruiting, and the platform never takes a percentage of your VA’s pay (unlike Upwork). The refund guarantee simply lowers the risk of trying it. My full assessment: OnlineJobs.ph review (2026).

→ See current OnlineJobs.ph plans

FAQ

How long do I have to ask for an OnlineJobs.ph refund?

About 30 days from the payment (the terms say 31). Ask early rather than at the edge of the window.

Does cancelling automatically refund me?

No. Cancelling stops future charges; a refund is a separate request to support.

Can I get a refund more than once?

No — the terms limit it to one refund per customer or company.

Do I lose access to my VA if I cancel?

No. You hire and pay your VA directly, so the working relationship continues after you cancel the platform subscription.

Written from Mati City, Philippines.